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Diary Management - PA Masterclass

Classroom based course with study materials and reference tools included.


Pitman Training Essex and Suffolk

Summary

Price
£399 inc VAT
Study method
Classroom + online
Duration
1 day · Part-time or full-time
Qualification
No formal qualification
Certificates
  • Course Completion Certificate - Free
Additional info
  • Tutor is available to students

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Location & dates

Location
Address
4 Bloomsbury Square
Central London
London
WC1A2RP
United Kingdom

Overview

Welcome to our one-day workshop on developing skills for complex diary management for senior executives.
This workshop aims to equip you with the essential skills and strategies necessary to excel in diary management, particularly in complex and demanding environments.

Throughout the day, we will focus on enhancing your time management, communication, coordination, and problem-solving abilities.

By the end of this workshop, we aim for you to feel confident in efficiently managing the diaries of senior executives, ensuring smooth operations, and enabling them to focus on their core responsibilities.

This workshop will empower you with practical knowledge and tools that will enhance your effectiveness and contribute to the overall success of your organisation.

Description

Understanding the Role of a Personal Assistant in Complex Diary Management
• Defining the role of a Personal Assistant
• Importance of diary management for senior executives
• Challenges and complexities in diary management

Essential Skills for Effective Diary Management
• Time management and prioritisation techniques
• Effective communication and coordination
• Attention to detail and accuracy
• Problem-solving and decision-making skills
• Multitasking and adaptability

Strategies for Efficient Diary Management
• Setting up an organized system for managing schedules
• Utilizing digital tools and software for diary management
• Strategies for handling conflicting appointments and prioritizing tasks
• Dealing with unexpected changes and emergencies

Communication and Coordination
• Building effective relationships with senior executives
• Understanding their preferences and priorities
• Proactive communication and anticipating needs
• Providing timely updates and reminders

Managing Meetings and Events
• Planning and scheduling meetings efficiently
• Coordinating with multiple stakeholders and participants
• Preparing agendas and documentation
• Handling logistical arrangements and catering

Practical Exercises and Case Studies
• Role-playing exercises to simulate complex diary management scenarios
• Analyzing real-life case studies and discussing best practices
• Group discussions and problem-solving activities

Who is this course for?

This course is designed for Personal Assistants and Executive Assistants with repsonsibility for complex diary management and scheduling for executives and high profile individuals.

Requirements

No prerequisities. Delegates will find this seminar most effective if they are working in an environment where diary management is a key business priority.

Career path

This seminar forms part of our Continuous Professional Development programme for Personal Assistants and Executive Assistants.

Questions and answers

Certificates

Course Completion Certificate

Hard copy certificate - Included

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.